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Container Tilters
Unit fails to lower
Portable Container Tilters: PTU2 & PTU4 Models
Possible Causes
Check This
Down valve may not be energized
Make sure that the coil is energized when the down valve button is pushed.
Ensure that the down valve itself is shifting and allowing oil to go back to the tank. Do not remove when under pressure.
Check that nothing is binding, causing the unit not to lower.
Unit elevates but will not hold a load
Portable Container Tilters: PTU2 & PTU4 Models
Possible Causes
Check This
Down valve coil is energized
Ensure that the down valve coil is not being energized when the up button is pushed. Verify no stray voltage to down valve coil preventing it from being fully closed. Check the wiring.
Ensure that debris is not holding the down valve plunger open.
Leaking cylinder
Check the vent line for signs of oil.
Tilt platform will not raise
Portable Container Tilters: PTU2 & PTU4 Models
Possible Causes
Check This
Battery needs charging
Check battery volt level.
Check to make sure charger putting out 12 volts.
Check that 12 volts is being reached at the motor and motor relay.
Check that the charger is operating properly.
Weight of load too heavy
Ensure that the actual weight of the load is at or below maximum allowed.
Unit low on oil
Inside the tank, make sure the oil is full to the elbow in the filler pipe.
Tank vent plugged
Make sure the solid plug is not in place of the vent plug.
Suction filter clogged
Remove and clean the suction filter
Blown fuse(s)
Check the 3amp inline fuse, control power fuse, main 150amp motor fuse.
Motor starter relay clicking
Check the relay for damage or loose connections, verify the battery is fully charged.
Down valve coil is energized
Ensure that the down valve coil is not being energized when the up button is pushed. Verify no stray voltage to down valve coil preventing it from being fully closed. Check the wiring.
Lift Tables
Lift will not lower
Possible Cause
Check This
Down valve may be energized
Check the solenoid in the valve with a volt meter.
Flow control needs adjustment
Adjust flow control as needed.
Lift will not raise
Possible Cause
Check This
Weight of load too heavy
Ensure that the actual weight of the load is at or below maximum allowed.
Motor not running
Check the main disconnect switch, fuses, and wiring to the motor. A 20 amp designated breaker must be supplied for 110V.
Hydraulic oil level low
When lift is raised as far as possible, oil level should be 3/4″ from bottom of tank. When lift is down, 3/4″ from top.
Lift has reached its upper limit
Upper limit switch may need to be adjusted.
Motor may be “single phasing”
If motor hums but does not turn, check motor wiring and line fuses.
Motor voltage too low
Supply voltage should be +/- 10% of the rating at the motor terminals.
Tank vent plugged
If supplied, remove solid plug from tank and insert vent plug.
Suction filter clogged
Clean suction filter as described in periodic maintenance.
Vacuum leak in suction line
Check all fittings in suction line.
Down valvemay be energized
Ensure that the down valve coil is not being energized when the up button is pushed. Verify no stray voltage to down valve coil preventing it from being fully closed. Check the wiring.
Missing coupling
Ensure that debris is not holding the down valve plunger open.
Lift fails to hold
Possible Cause
Check This
Down valve may be leaking
Remove down valve and inspect for debris which may be preventing it from closing.
Down valve may be energized
Ensure that the down valve coil is not being energized when the up button is pushed. Verify no stray voltage to down valve coil preventing it from being fully closed. Check the wiring.
Cylinder may be leaking
Check for oil in cylinder in the vent line.
Pallet Handling Equipment
Wear on underside of turntable
PalletPal 360
Possible Cause
Check This
This is a normal condition caused by work-hardening of metal.
No repair is necessary.
Excessive “rumble” when the rotating ring is turning
PalletPal 360
Possible Cause
Check This
Excessive wear or lack of lubrication to bearings under the turntable
Remove the turntable and replace the bearings.
Top of lift bounces
PalletPal 360
Possible Cause
Check This
Damaged shock absorber
Check for leaks or dents. Replace if necessary.
Top of lift rotates away from me/towards me on its own
PalletPal 360
Possible Cause
Check This
Frame of unit not level
Move the unit to a level surface or install the optional adjusting feet to level base frame.
Lift lowers too hard and too late
PalletPal 360
Possible Cause
Check This
The springs may be too strong
Check the spring ratings.
Lift lowers too easily and too early
PalletPal 360
Possible Cause
Check This
Springs may be too weak
Check the spring ratings.
Lift lowers too slowly
PalletPal Roll-On (All ROLL-C Models)
Possible Cause
Check This
Down valve may not be fully open or stuck closed
Remove down valve and clean.
Flow control may need adjustment
Adjust flow control as needed.
Lift raises too slowly
PalletPal Roll-On (All ROLL-C Models)
Possible Cause
Check This
Low voltage
Check voltage at motor to ensure proper voltage is being supplied.
Foreign material clogging suction filter, breather cap or pressure line
Remove necessary components and clean.
Insufficient oil causing pump to overheat
Check oil level and oil viscosity.
Lift will not lower
PalletPal Roll-On (All ROLL-C Models)
Possible Cause
Check This
Down valve may be de-energized
Check the solenoid on the valve with a voltmeter.
Flow control needs adjustment
Adjust flow control as needed.
Lift fails to hold or drifts down
PalletPal Roll-On (All ROLL-C Models)
Possible Cause
Check This
Down valve may be leaking
Remove down valve and inspect for debris which may be preventing it from closing.
Down valve may be energized
Ensure that the down valve coil is not being energized when the up button is pushed. Verify no stray voltage to down valve coil preventing it from being fully closed. Check the wiring.
Cylinder may be leaking
Check for oil in cylinder in the vent line.
Lift will not raise or run up
PalletPal Roll-On (All ROLL-C Models)
Possible Cause
Check This
Reflector blocked
Check to ensure nothing is blocking reflector or photo eyes.
Weight of load too heavy
Ensure that the actual weight of the load is at or below maximum allowed.
Hydraulic oil level low
When lift is raised as far as possible, oil level should be 3/4″ from bottom of tank. When lift is down, 3/4″ from top.
Lift reached upper limit
Upper limit switch may need to be adjusted.
Motor may be “single phasing”
If motor hums but does not turn, check motor wiring, and line fuses.
Motor voltage too low
Supply voltage should be +/- 10% of the rating at the motor terminals.
Tank vent plugged
If supplied, remove solid plug from tank and insert vent plug.
Suction filter clogged
Clean suction filter as described in periodic maintenance.
Vacuum leak in suction line
Check all fittings in suction line.
Down valve may be energized
Check wiring to down-valve, and solenoid on the valve.
Roll Handlers + Upenders
Tilter lowers too slowly
Upenders
Possible Cause
Check This
Down valve may not be fully open or stuck closed
Remove down valve and clean.
Flow control may need adjustment.
Adjust flow control as needed.
Tilter raises too slowly
Upenders
Possible Cause
Check This
Low voltage
Check voltage at motor to ensure proper voltage is being supplied.
Foreign material clogging suction filter, breather cap or pressure line
Remove necessary components and clean.
Pump may be overheating due to insufficient oil.
Check oil level and oil viscosity.
Tilter will not lower
Upenders
Possible Causes
Check This
Down valve may be de-energized.
Check the solenoid in the valve with a volt meter.
Flow control needs adjustment
Adjust flow control as needed.
Tilter fails to hold a load
Upenders
Possible Cause
Check This
Down valve may be leaking
Remove down valve and inspect for debris which may be preventing it from closing.
Down valve may be energized
Ensure that the down valve coil is not being energized when the up button is pushed. Verify no stray voltage to down valve coil preventing it from being fully closed. Check the wiring.
Cylinder may be leaking
Check for oil in cylinder in the vent line.
Tilter will not raise or run up
Upenders
Possible Cause
Check This
Weight of load too heavy
Ensure that the actual weight of the load is at or below maximum allowed.
Motor not running
Check the main disconnect switch, fuses, and wiring to the motor. A 20-amp dedicated breaker must be supplied for 115V single phase 1 horse power motors.
Hydraulic oil level low
When unit is raised as far as possible, oil level should be 3/4″ from bottom of tank. When lift is down, 3/4″ from top.
Machine reached limit switch.
Limit switch may need to be adjusted.
“Single phasing” of motor
If motor hums but does not turn, check motor wiring and line fuses.
Motor voltage too low
Supply voltage should be +/- 10% of the rating at the motor terminals.
Tank vent plugged
If supplied, remove solid plug from tank and insert vent plug.
Suction filter clogged
Clean suction filter as described in periodic maintenance.
Vacuum leak in suction line
Check all fittings in suction line.
Down valve may be energized.
Ensure that the down valve coil is not being energized when the up button is pushed. Verify no stray voltage to down valve coil preventing it from being fully closed. Check the wiring.
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